Resetting Device Firmware on v2 Interfaces

If there is a problem with the Device Firmware Update or you need to reset the Device Firmware, follow the procedure detailed below. This procedure is for v2 Interfaces ONLY (ie. Log Box v2 or USB v2) and forces the device into 'Bootloader Mode' allowing Firmware Installation. Please ensure that you have a strong and stable internet connection during the update process.

Unplug the device from the USB cable.
Put the device into Bootloader mode by moving the mode switch to a position between "Read/Write" mode and "Data Logging" mode (ie. half-way between Read/Write and Data Logging positions as shown below).
Plug the device back into the USB cable.
When the device is in Bootloader mode all LED's will flash.
Open the "Tools"=>"Device Configuration" screen in the WRT software
You will be informed "Could not determine Device Type, please select the Device Type from the drop down list."
Select the correct device from the drop down list and the "Device Firmware Update" process will begin and device will be updated with the latest firmware version.
Once the device firmware has been updated, move the mode switch back into "Read/Write" mode.

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